Terms & Conditions

Welcome to ADI. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

01

About ADI

ADI offers natural, traditional and food products sourced and/or processed with an emphasis on authenticity and quality.

We reserve the right to update product information, pricing, availability and these Terms & Conditions from time to time.

02

Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the website are accurate.

However:

  • Product colours, packaging and appearance may vary slightly from photographs.
  • Natural products may vary in colour, texture, aroma and taste from batch to batch.
  • Product availability may change without prior notice.
  • Minor variations in weight or appearance may occur in naturally sourced or traditionally processed products.
03

Pricing

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices, discounts and promotional offers may be changed or withdrawn at any time without prior notice.

The final amount payable will be displayed at checkout before the order is confirmed.

04

Orders

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted only after we confirm the order.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Incomplete or incorrect customer information
  • Delivery limitations
  • Any circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

05

Payment

Payments must be completed through the payment methods made available on our website.

We do not store your complete card, banking or payment credentials on our servers unless specifically stated otherwise.

You agree to provide accurate and valid payment and billing information.

06

Shipping & Delivery

We aim to dispatch orders within the timeframe communicated at checkout or in the order confirmation.

Delivery timelines are estimates and may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • Events beyond our reasonable control

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

Customers are responsible for providing a correct and complete delivery address and contact details.

07

Damaged, Incorrect or Missing Products

If you receive a damaged, incorrect or incomplete order, please contact us as soon as possible after delivery.

Where applicable, we may request photographs, videos, order details or other information to verify the issue.

After verification, we may provide an appropriate resolution such as replacement, refund or another mutually agreed solution.

08

Food & Natural Products

Our products may be natural, traditionally processed or minimally processed.

Customers should carefully review the product description, ingredients and applicable information before purchasing.

If you have a known food allergy, intolerance or dietary restriction, please check the product information and contact us before placing an order if you require clarification.

ADI does not provide medical, nutritional or therapeutic advice through this website.

09

Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with the operation or security of the website
  • Copy, reproduce or misuse website content without permission
  • Submit false, misleading or fraudulent information
  • Use the website to distribute malicious software or harmful content
10

Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions, designs and branding, is owned by or licensed to ADI unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed or commercially exploited without prior written permission.

11

Third-Party Services

Our website may use third-party services such as payment gateways, delivery partners, analytics providers or other service providers.

Your use of such services may also be subject to their respective terms and policies.

12

Limitation of Liability

To the extent permitted by applicable law, ADI will not be responsible for losses arising from circumstances beyond our reasonable control, including delivery delays, website interruptions, technical failures or third-party service disruptions.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

13

Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised effective date. Continued use of the website after such changes constitutes acceptance of the updated terms.

14

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location of ADI, subject to applicable law.

15

Contact Us

For questions regarding these Terms & Conditions, orders or customer support, please contact:

ADI

Email: adifarm0007@gmail.com

Phone: 9147706067

Address: Sarkar Bari, Dakshin Gardha, Haroa, West Bengal, Pin : 743425